FAQ

FAQ (Frequently Asked Questions)

Find answers to the most common questions about AJ Collections, our products, and our services.

1. How long do AJ Collections perfumes last?

Our perfumes generally last 6–12 hours, depending on body chemistry, weather, and application method.

2. Are these original perfumes?

No — AJ Collections sells high-quality inspired blends.
They are crafted using premium oils and long-lasting formulas but are not original brand perfumes.

3. Do you offer returns or exchanges?

Yes, we offer returns within 7 days if:

  • Wrong item received

  • Damaged product

  • Severe leakage

  • Missing items

(Used perfumes above 5% are not eligible.)

4. Is Cash on Delivery (COD) available?

Yes — COD is available all over Pakistan.

5. How can I track my order?

Once your order is dispatched, you will receive:

  • A tracking number

  • Courier details

  • A tracking link

You can track it online anytime.

6. Do you offer gift packaging?

Yes!
We offer:

  • Gift boxes

  • Discovery boxes

  • Special themed packs

Perfect for gifting.

7. How do I contact support?

You can reach us easily:

WhatsApp: +92 339 2289820
Email: support@ajcollections.pk